It’s like performing a soft reset in smartphones. The simplest yet very effective solution to this would a power cycle on the network equipment. This means that you also need to do something to clear this out. Network problems on the phone may also be attributed to firmware issues on the network equipment (wireless router or modem you’re using).
But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.įirst solution: Power cycle wireless router/modem then soft reset your phone. Feel free to use our solutions and workarounds. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Hope you will find this helpful.īefore we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. The solutions I’ve mapped out in this context are used to deal with a network problem on the Nokia 6.1 Plus smartphone, particularly when the device keeps disconnecting from the Wi-Fi network. These are the ones that can be remedied by some workarounds. Nonetheless, there are also network problems that are directly or indirectly inflicted by software errors on the phone itself. Problems like this are inevitable given that the underlying cause isn’t on your end but on your network provider. Smartphones often experience random Wi-Fi drops whenever there is an ongoing network problem like server downtimes and network outages.